Need help? Our Chief Happiness Offer Larry is here for you! We’ve provided answers to our most frequently asked questions below. If you need further assistance (or just want to tell Larry hello), give us a call at (888) 342-4274, or send an email to email@example.com. We also have an easy contact form right here. Larry or one of her Happiness Agents will make sure to get you squared away!
We do not accept orders by phone. However, if you need help finding something or have questions, call Larry at (888) 342-4274 or email firstname.lastname@example.org. She or one of her Happiness Agents will help you out ASAP.
Items are rarely out of stock for more than 1 week. However, if you need an out-of-stock item immediately, please call our customer service team at (888) 342-4274 or email email@example.com. We can give you an estimate on when an item will be back in stock and may be able to expedite the product to you.
We offer free expedited 2-day shipping on all orders delivered to physical addresses within the 48 continental United States. Please note that shipping to P.O. Boxes will automatically default to Standard Shipping (4-5 days), even if Expedited Shipping has been selected. To receive Expedited Shipping, please use a physical address at checkout.
Expedited orders placed prior to 12:00 PM CST will be shipped out the same business day. Orders placed after 12:00 PM CST will be shipped out the next business day.
Expedited orders will generally arrive in 2 business days barring any unforeseen delays such as missed delivery attempts. Please note: we are only able to guarantee shipments and deliveries on business days; weekends are not included in our 2-day shipping window.
Shipping to Alaska, Hawaii, and military zones is also available but may incur an additional fee and cannot be guaranteed to arrive at an expedited rate.
Yes! We are happy to ship your order to a P.O. Box. Please note that shipping to P.O. Boxes will automatically default to Standard Shipping (4-5 days), even if Expedited Shipping has been selected. To receive Expedited Shipping, please use a physical address at checkout.
Yes, we offer a 10% discount for recurring autoship subscription orders. Currently, recurring orders are only available for certain types of products: envelopes and blank check stock.
You can sign up for a subscription via the product page for any applicable products. Simply select the option that says "Enroll in Autoship & Save 10%” before adding the product to your cart. You can also specify a delivery frequency of every 1, 2, or 3 months.
If you have an account with BlueSummitSupplies.com, you can find your order history by logging in and selecting “My Account” at the top right of the screen. You will see a list of past orders, all of which you can expand for further details, to request a return, or to reorder.
If you did not create an account with us when you previously made a purchase, it’s easy to create one now to access your order history. Creating an account will import any previous order details associated with your email address. Click here to register an account using the same email address you previously used for checkout. Once you have created an account, all previous orders associated with your email address will appear in your Account Details page. You can access this page at any time by clicking “Login” or “My Account” at the top right of your screen.
If you still do not wish to create an account and still need help with your order history, contact us at any time by calling (888) 342-4274 or sending an email to firstname.lastname@example.org. We are always happy to help.
Yes. If you have an account with BlueSummitSupplies.com, log in and click “My Account” at the top right of your screen. On your Account Details page, you will see a list of previous purchases. In the far-right column of your Order History, there is a “reorder” button for each purchase, which will duplicate any previous order by adding the exact products from that invoice to your shopping cart. After clicking the “reorder” button, you will be redirected to your shopping cart to review the items before checking out.
Once your order is shipped, you will receive an email containing tracking information. You can also track your order's progress or shipping status by logging into your Blue Summit account and viewing your order details.
If you did not receive a shipping notification email or create an account upon checkout, please email our Chief Happiness Officer Larry at email@example.com. She or one of her Happiness Agents will be happy to help track your order.
Our Chief Happiness Officer Larry is determined to make our customers happy, and she's always sorry to hear a product didn't work out. Because of Larry's focus on customer satisfaction, she has declared all products may be returned with free shipping anytime, anywhere, for any reason.
Please click here to request a refund or to initiate a return. You can also call Larry at (888) 556-9113 or send her an email at firstname.lastname@example.org. She or one of her Happiness Agents will get the refund process underway.
You may return any item at any time by clicking right here. Depending on the item and the reason for your return, we may be able to make an exchange.
You're also welcome to send an email to our Chief Happiness Officer Larry at email@example.com, or give Larry a call at (888) 556-9113. Have your order ID handy so Larry or one of her Happiness Agents can quickly resolve your issue.
Oh no! Our Chief Happiness Officer Larry is sorry to hear anytime an order doesn’t arrive as planned. Please click here to request a refund, exchange, or to initiate a return.
You’re also welcome to call Larry at (888) 556-9113 or send her an email at firstname.lastname@example.org. She or one of her Happiness Agents will gladly replace the product or initiate a refund.
If you have a BlueSummitSupplies.com account, you can manage your subscriptions by logging in, clicking “My Account” at the top right of the screen, and selecting “Manage Subscriptions” from the left side of your Account Details page. From there, you can edit the product type and quantity, add more products, change delivery frequency, update payment information, or cancel your autoship order altogether.
If you do not have an account with BlueSummitSupplies.com, contact us at email@example.com and we can help you adjust or cancel your subscription order at any time.
No. Unfortunately, our windowed envelopes are not safe for use in a laser printer, as the heat will melt or warp the windows.
Finding the perfect envelope can be frustrating, and we want to help. Send an email to our Chief Happiness Officer Larry at firstname.lastname@example.org and she or one of her Happiness Agents will assist you in finding just the right envelope for your unique needs.
Our check stock is Check 21 and ANSI-standard compliant. You can easily print checks on both laser and inkjet printers using payroll and A/P software programs made for writing checks such as VersaCheck, QuickBooks, PenSoft, or Quicken. (Please note that QuickBooks will not readily print bank account details; additional software is required.)
Depending on the product, we are happy to fulfill most reasonable sample requests. Send an email to email@example.com or use our easy contact form right here to tell us you'd like to receive a sample. Please include your mailing address as well as which product(s) you're interested in. Include either the product number or the product link for fastest service.
Installation instructions are included in the package insert included with your whiteboard or corkboard.
We also provide step-by-step installation guides on our website right here in both online and printable versions.
Account creation is not required to place an order. You may simply add the products to your cart and check out as a guest.
However, there are perks to creating an account such as retaining an easy-to-find log of your current and past orders, quick access to order tracking, and the ability to save frequently ordered products in a list of Favorites. It’s also important to note that you are not automatically added to our email list when you create an account.
We accept payment via PayPal as well as Visa, Mastercard, American Express, JCB, Discover, and Diners Club debit and credit cards.
Please email our Chief Happiness Officer Larry at firstname.lastname@example.org with your Tax ID information and we will be happy to set up a tax exempt account for you on our website.
You may contact our Chief Happiness Officer Larry by phone at (888) 342-4274, by email at email@example.com, or by using our simple contact form right here. Larry or one of her Happiness Agents will gladly get back to you as quickly as possible.
Larry, our Chief Happiness Officer, is the lovable French bulldog whose photo you see sprinkled around our website. Yes, she’s a girl, and yes, she really works with us at the office every day! You can learn more about Larry and her role at Blue Summit Supplies right here.
We sure do! Customers who create an account on our website are automatically enrolled in Club Larry, our rewards program. You can log in or sign up any time by clicking on the blue paw print icon at the bottom right of our website.
Instead of points, you'll earn Larry Bucks for things like making purchases, following us on social media, and even celebrating a birthday. These Larry Bucks can be cashed in for custom coupon codes ranging from $5 to $25 off of a future purchase.
Click here for more details, or click on the the blue paw print icon at the bottom right of this page to get started!
Yes! If you love Blue Summit Supplies, we'd love to reward you for sharing our products with friends, family, and colleagues. To join our affiliate program, click here to apply for membership. Once we approve your application, you can make money every time someone orders on our website through your custom affiliate link. It's easy! Click here to learn more.
Our office is headquartered near downtown Huntsville, Alabama. However, we sell exclusively online, and do not currently have a physical storefront location.