Frequently Asked Questions
New Orders
Orders are processed online by you, the user, just like any other ecommerce retail website. You do not need an account, nor do we accept purchase orders for non-wholesale or bulk orders. If you're interested in placing a bulk order (pallet quantities) please reach out to us.
We do not accept orders by phone. However, if you need help finding something or have questions, please email larry@bluesummitsupplies.com. One of our Happiness Agents will help you out ASAP.
We do our best to maintain a well-stocked selection of inventory for our customers. If you would like to be notified when an item comes back in stock, please email larry@bluesummitsupplies.com. Please have the item's SKU number handy when you reach out. We will gladly give you an estimate on when an item will be back in stock, or assist you in finding an alternative solution - even if that means finding the product for you from another seller.
We offer free 2-day shipping on all orders over $9.99 delivered to physical addresses within the 48 continental United States. Orders under $9.99 will incur a $5.99 shipping fee.
Please note that shipping to P.O. Boxes will automatically default to Standard Shipping (4-5 days), even if Expedited Shipping has been selected. To ensure Expedited Shipping, please use a physical address at checkout.
Shipping to Alaska, Hawaii, and military zones is also available, but may incur an additional fee and cannot be guaranteed to arrive at an expedited rate.
Yes! We are happy to ship your order to a P.O. Box. However, please note that shipping to P.O. Boxes will automatically default to Standard Shipping (4-5 days), even if Expedited Shipping has been selected. To ensure Expedited Shipping, please use a physical address at checkout.
Yes, we offer a 10% discount for recurring autoship subscription orders. Currently, recurring orders are only available for a limited number of Blue Summit Supplies branded products, such as some envelopes and check stock.
You can sign up for a subscription via the product page for any applicable products. Simply select the option that says "Enroll in Autoship & Save 10%” before adding the product to your cart. You can also specify a delivery frequency of every 1, 2, or 3 months.
Past Orders
Yes. If you have an account with BlueSummitSupplies.com, log in and click “My Account” at the top right of your screen. On your My Account page, click on "Orders" from the left menu to see a list of previous purchases. In the far-right column of your Orders list, there is a “reorder” button for each purchase, which will duplicate any previous order by adding the exact products from that invoice to your shopping cart. After clicking the “reorder” button, you will be redirected to your shopping cart to review the items before checking out.
Once your order is shipped, you will receive an email containing tracking information. You can also track your order's progress or shipping status by logging into your Blue Summit account and viewing your order details.
If you did not receive a shipping notification email or create an account upon checkout, please email our Chief Happiness Officer Larry at larry@bluesummitsupplies.com. Note: Larry is a just a dog, but one of our human customer service representatives will be happy to help track your order.
We're so sorry to hear if a product does not work out. Refunds are offered for most orders; please reach out for assistance.
Please send an email to our team at larry@bluesummitsupplies.com. Have your order ID handy so our team can quickly resolve your issue.
Oh no! We are so sorry to hear anytime an order doesn’t arrive as planned.
If your purchase was made through Amazon, your best course of action is to contact Amazon customer service directly at 888-280-4331 or through your Amazon account for assistance.
If your purchase was made on this website, please contact us for assistance with a replacement or refund.
We are so sorry about that! If your order still has not arrived after 24 hours, we encourage you to reach out for assistance.
Please note, if your purchase was made through Amazon, your best course of action is to contact Amazon customer service directly either through your account or at 888-280-4331.
If your purchase was made on this website, please contact us for assistance with a replacement or refund.
If you have a BlueSummitSupplies.com account, you can manage your subscriptions by logging in, clicking “My Account” at the top right of the screen, and selecting “Subscriptions” from the left side of your MyAccount page. From there, you can edit the product type and quantity, add more products, change delivery frequency, update payment information, or cancel your autoship order altogether.
If you do not have an account with BlueSummitSupplies.com, contact us at larry@bluesummitsupplies.com and we can help you adjust or cancel your subscription order at any time.
Product Questions
For assistance with the product key or software, please reach out to us and be sure to include your order number handy.
Please note, we are not tax experts. While we can assist with purchasing tax forms and software, we are not qualified to help you fill out forms. Please consult a tax professional for assistance of this kind.
For help with using TaxRight software, please click here to review our helpful blog post, or click here visit the manufacturer's customer service website.
Please note that TaxRight software is NOT automatically included with every tax form purchase. It is only included with a few select tax form kits or as a standalone product.
In order for us to provide assistance accessing TaxRight software, you must provide proof of purchase of a tax forms kit that includes the software product key.
As an alternative, you can purchase a standalone digital download key right here.
For further assistance with the product key or software, please reach out to us and be sure to include your order number handy.
For help with using TaxRight software, please click here to review our helpful blog post, or click here visit the manufacturer's customer service website.
Beginning in 2025, the manufacturer of TaxRight software only offers TaxRight as a digital download, and no CDs are offered.
Instead of a disc, you will receive a product key with instructions for where to access the digital download. This information would have been included in your tax form kit on a square card.
If you have lost or did not receive the access instructions, please reach out to us and be sure to include your order number handy for proof of purchase.
Please note that TaxRight software is NOT automatically included with every tax form purchase. It is only included with a few select tax form kits or as a standalone product. As an alternative, you can purchase a standalone digital download key right here.
Downloadable templates can be found right here.
Looking for a template for hanging file tab inserts? Click here to download.
No. Unless you specifically purchase our digital safe window envelopes, most of our windowed envelopes are not safe for use in a laser printer, as the heat will melt or warp the windows.
Finding the perfect envelope can be frustrating, and we want to help. We have published many helpful blog posts about envelopes to help you make sure you're buying the right thing. Additionally, we invite you to contact our team at larry@bluesummitsupplies.com and she or one of her Happiness Agents will assist you in finding just the right envelope for your unique needs.
Our check stock is Check 21 and ANSI-standard compliant. You can easily print checks on both laser and inkjet printers using payroll and A/P software programs made for writing checks such as VersaCheck, QuickBooks, PenSoft, or Quicken. (Please note that QuickBooks will not readily print bank account details; additional software is required.)
In general, we are unable to customize products or provide custom printing services.
The exception to this is if you are interested in purchasing custom envelopes at wholesale quantities (250,000 or more). If you are interested in custom wholesale envelopes, please reach out.
